Do you ship to the US?
No, we don't send any seeds to the US.
How can I track my order?
If you opted for Registered Post you can login to your account, and view your tracking number under Shipments. All packages can be tracked via An Post. European customers can check with their local postal service for more specific information.
What is the difference between Registered Post and Standard Post?
Registered post is insured, can be tracked, and must be signed for. This is a safer method.
How long will my order take to arrive?
Packages usually arrive sooner than expected, but this cannot be guaranteed. Please visit the delivery times page for estimated times
Can I send packages to an address that is different to my card billing address?
Unfortunately, We only ship to the billing address of the card. This is one of the requirements of our credit card processor.
Is it possible to telephone you?
You can phone us on +353-1-6706404. We're available Monday to Saturday (10am to 7pm GMT.)
What will my package look like?
All our packaging is discreet. Most orders are sent in plain brown, padded envelopes with nothing except stamps and an address label. Larger orders are sent in unmarked boxes. There is never any indication where they have come from.
Do you accept postal orders, western union or bank transfers?
If an order is above €500 we will accept a bank transfer. Other than that we accept Visa, Mastercard, Laser Cards and some Debit Cards.
Do you offer gift vouchers?
No, we currently do not offer gift vouchers.
Can I pay in Canadian Dollars/British Pounds/Yen?
All orders are processed in Euros at the exchange rate on the day. You can use the currency convertor on the site to show the prices in your currency, but there may be a small price difference when your order is processed. If you order without using the currency convertor, you will still be charged the Euro equivalent in your local currency.
Can I buy from the shop if I am under 18?
No. You must provide your date of birth when ordering.